Training in Customer Service and Team Leading
Information
Two courses are available from the recognised provider Alan Hester Associates. See ths discussion forums below for details
Members: 2
Latest Activity: Jan 18, 2011
About the Training Programmes
Your course takes place over three days. Training is participative with lots of opportunity for discussion and all learning is based on real-life situations and case studies. Your trainer, Alan Hester, is experienced in management at all levels and has delivered management courses across the region from Level 2 to Level 5. Alan trains in an interactive way, with plenty of opportunity for the group to share experiences, identify their own learning needs and learn from each other.
The NVQ Level 2 in Team Leading is accredited by OCR. Award of certificates is based on a combination of course participation and a short series of assessor visits to you in your normal work environment. Your programme is delivered by Alan Hester Associates Limited and funded by the Skills Funding Agency through Train to Gain.
Please contact Alan direct on 07970 522760 or by email alanhester@btinternet.com for eligibility and availability
Discussion Forum
Free training course leading to an NVQ in Team Leading
If you have had experience of supervising others at work, or would like to move into a management position at some stage in the future, this short course provides you with an excellent introduction…Continue
Started by Making Bucks Admin Jan 17, 2011.
Free training course leading to an NVQ in Customer Service
Customer Service is an essential part of any job, and organisations stand or fall on the quality of service they offer to their customers and clients. This course examines what it takes to offer…Continue
Started by Making Bucks Admin Jan 17, 2011.
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